Eureka, finally connected.įirst thing I am doing is backing it all up, looks like it's going to take 1/2 an hour. Plugged it back in, turned the power back on, and got the favorable USB connection sound on the PC. Finally, I disconnected the power (which is of course what I should have done weeks ago, hind sight being 20/20) for 45 seconds after turning it off. I tried turning off the power to the TVA50 for 30 seconds, but that didn't make any difference. When attempting to install the USB drivers, I was getting an error that said something to the effect that although it found the correct driver, the device would not start. RE: Panasonic TVA50 USB Win7 Driver paulcalif (TechnicalUser) Switching a single USB Cable between units can cause Driver Errors and can alsoĭelete them. One for the KSU and one for the Voice Mail. If you are installing and using Drivers for the KSU and Voice Mail, be sure that you are The driver is now installed and you should be able to connect to the system. Select the correct driver for your Operating System. Specify the Pan Drivers folder (that you created earlier) containing the USB driver, Select Include this location in the search, Select Search for the best driver in these locations. Select Install from a list or specific location (Advanced), The Found New Hardware Wizard will appear. If you have already installed the software, move the USB Drivers to the new Pan Drivers FolderĬonnect the PC to the VM system with USB cable. When asked, save the USB Drivers to the desktop. This is where the USB Drivers are extracted from. Install the Maintenance Tool software located on the Panasonic CD first. Paul RE: Panasonic TVA50 USB Win7 Driver Billxx (TechnicalUser) 11 Nov 14 15:37Ĭreate a New Folder on your Desktop and name it Pan Drivers. I know computers, but not Voice or Phone systems. I am reluctant to do that for fear of resetting the TVA back to factory default.Īny insight into this would be greatly appreciated. I found instructions online that mention this, and suggest going through a re-initialization process. What I get each time I try to connect is, a Red Stop Sign with the caption - "The System cannot find any USB device connected to your computer" Since writing last, I have tried to connect to our TVA50 with different computers using Windows 8, Windows 7, XP and even Virtual XP on a Windows 7 machine. but that's another story.īack to the Maintenance Console and connecting to the TVA50 USB issue. While all of the engineer's specialty programs worked under 8.0, none worked under 8.1. He also had Windows 8 which I installed and updated to Windows 8.1. Our engineer's computer crashed and I had to rebuild it. Sorry for taking so long in getting back with you.
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